Shipping policy

I ship to addresses in the USA via USPS services, usually Priority Mail. I offer free shipping for orders $49 and above within the Continental United States. A flat discounted shipping rate of $7 is applied to orders $49 and above within all USA territories and military bases. Orders that ship free may or may not arrive within a specific time frame.

All orders placed on this site are for domestic delivery only. No export documentation will be provided unless my shipping processor, Pirate Ship, provides it.

 Location Under $49 Above $49
Continental USA Calculated based on weight FREE
USA Territories & Military Bases Calculated based on weight $7

How soon will I receive my order?

Unless noted otherwise on individual item listings, please allow 3 to 5 business days for packaging and 1 to 8 business days for delivery once shipped.

What if I need my order faster?

Please contact help AT and we will work something out.

If I've run out of stock in my house, you may receive items directly from my printers to provide faster fulfillment. These items will not be have the ability for custom inscriptions (if applicable), as I am in a different state from my printers.

How do I check the status of my order?

Once your order is shipped, you will receive an email notification including a tracking number to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at help AT with your name and order number, and I will look into it for you.

Where is my order?

I am not responsible for lost, late, or damaged items as I have no control once I've handed the package to the shipping carrier. Due to persistent shipping delays due to the ongoing pandemic, it could take up to 3 weeks to receive your items, especially during the holiday season. If you believe the item is lost, please contact your local USPS with your order details for more information.

  • Bright Bird Press | Embark Enterprises, LLC

    Bright Bird Press journals, notebooks, planners, and accessories are made with passion, intention, and love for writers, readers, and caregivers by Binaebi Akah Calkins.

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  • Refunds, returns, exchanges

    We do not accept returns, refunds, or exchanges. All sales are final. If your items arrive damaged, contact help AT within five days of delivery. Orders typically ship within 1 - 3 business days.